FAQs
Need to know something before making your purchase? Take a look at our FAQs below. We also have size chart for your convenience. If you need further assistance, please contact us.
Q. WHAT ARE YOUR DELIVERY OPTIONS?
We currently use USPS Shipping. Processing time is 1-2 business days. Delivery time is 2-5 days depending on your area.
Q. HOW DO I TRACK MY ORDER?
USPS Tracking numbers will be sent once your order ships. Be sure to check the email address you provided. You can also track your order via the Track My Order link in our footer.
Q. DO YOU OFFER INTERNATIONAL DELIVERY?
We currently offer International Shipping at a rate calculated automatically by USPS. If a rate is not provided, international orders will require a Flat Rate of $30 for shipping.
Q. WHAT IS YOUR RETURN POLICY?
ALL ITEMS: Exchange or store credit ONLY. Notification of issue must be made within 7 days of receipt. Exchange process must be completed within 14 days. Clients must ship exchange items back at their expense. Arikah's will ship out replacement items at our expense.
CLEARANCE/SALE ITEMS and ANY INTIMATE APPAREL: Final sale. No refunds or exchanges under any circumstance.
Q. WHAT ARE THE PAYMENT OPTIONS?
Payments are securely handled through PayPal/Square/Shopify. You do not need a PayPal account to process payments. You can simply follow the steps and use your debit or credit card. If you do not feel comfortable with the process, please email to request an invoice.
Q. HOW DO I DETERMINE MY SIZE?
To determine your size, use our size chart below.
